Capabilities and expertise

Travel Trade Consultancy

Consumer financial protection in the travel industry is a complex and highly regulated area, and is getting more so. Whether you are setting up a new travel company or making sure an existing operation is compliant, there’s no substitute for industry specific advice based on expertise and experience from a broad range of professional skills and services.

Legal consultancy

Serenity understands the legal framework within which the travel industry operates. Therefore, we can give the necessary advice and guidance to help you to ensure that your business is legally compliant – and at the same time operate within your chosen financial protection structure.

We can advise you about your advertising material, confirmation documentation, booking conditions, agency agreements and supplier contracts to ensure their consistency and effectiveness.

And remember, our legal services aren’t restricted to the law surrounding trust accounts and financial protection: ask about our general travel law commercial services including:-

  • Drafting Booking Conditions
  • Drafting Supplier Contracts
  • Drafting Agency Agreements
  • General travel law and Regulatory advice
  • Advice on travel trust deeds and trust structures aside from trustee services

Accounting consultancy

Our consultants provide a full audit and accountancy package or just specific consultancy and advisory work, all with a thorough understanding of trust accounts and associated trust deeds. With their travel knowledge and qualification, they can provide advice on licensing frameworks, financial and travel compliance issues as well as being able to assist with applications and reporting to the Civil Aviation Authority and The Association of British Travel Agents.

ATOL consultancy

We use consultants with over 30 years’ combined ATOL protection experience gained through working for ATOL at the Civil Aviation Authority and advising travel companies about their ATOL licence requirements. This means they are uniquely placed to give you clear, accurate and up to date advice and support throughout your ATOL application or renewal.

Whether you are looking to start a new travel business and are considering applying for an ATOL license, or you require assistance with your existing license, our consultants can help by:-

Assessing the type of ATOL license needed;

  • Negotiating with the CAA about trust structures to ensure a commercially workable outcome;
  • Obtaining new licenses quickly, efficiently and at the right level for you;
  • Completing the application form and help in compiling all of the supporting documentation;
  • Negotiating the terms of your trust account as an alternative to ATOL bonding;
  • Assisting with preparation of business plans and financial projections for the application;
  • Liaising with the CAA and preparing responses to queries raised during the application and renewal process;
  • Attending meetings with the CAA;
  • Providing ongoing advice and support once the license is in place.
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Serenity Travel Trusts - the gold standard in travel trust accounts

Serenity Travel Trusts

Suite 2, Realtex House
Leeds Road
Rawdon
Leeds
LS19 6AX

For Consumers

For Consumers

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