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Your Travel Trustees

Never love anyone who treats you like you are ordinary

Oscar Wilde

Serenity are a collection of tried and tested travel specialist professionals whose complementary skills have combined to enable the creation of a travel trustees service of the highest quality.

No-one understands trust account financial protection better than we do.


Meet the team

Sarah Lacy

Managing Director / Travel Solicitor

Contact Sarah

Sarah Lacy

Managing Director / Travel Solicitor

Contact Sarah

Sarah heads up Serenity’s team of travel trustees. She is a travel specialist solicitor and has been an owner/manager in two different travel law firms over her 20 year career. She has worked closely with travel companies in relation to their legal and commercial needs throughout that time. She has a thorough understanding of the complex legislation affecting the travel industry and the CAA’s standard trust deeds and is capable of applying that knowledge, taking a practical problem-solving approach to her advice.

Sarah is unrivalled in the industry for her experience in travel trust accounting and has either advised upon, implemented or administered travel trust accounts for travel companies of various sizes, structures and specialisms over the course of her career, including seven of the UK’s eight Accredited Bodies. The knowledge and experience she has gained in doing so has enabled her to devise and implement the banking, transacting, reporting and auditing systems so unique to Serenity’s travel trust accounts.

Janine Atkins

Senior Trust Account Auditor

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Janine Atkins

Senior Trust Account Auditor

Contact Janine

Janine’s thorough but fair and realistic approach to administering Serenity’s trust accounts is a balance all our clients like. Her 20 years working in relationship management at Barclays bank has provided her with the banking, financial and interpersonal skills that are invaluable in the role she performs at Serenity Trusts.

Janine has been with Serenity since its birth and her knowledge of the commercial and legislative challenges that the travel industry faces has grown over that time to make her into everyone’s favourite trust account administrator!

Nicola Taylor

Trust Account Administrator

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Nicola Taylor

Trust Account Administrator

Contact Nicola

Nicky ‘s auditing background gained from ten years working in the brewing industry makes her the perfect complimentary support for Sarah and Janine.